Siva Prasad Sunkara: Architect of Digital Transformation and Visionary Leader

Siva Prasad Sunkara is a seasoned technology leader whose career spans more than two decades across continents and industries. As a Senior Technical Program Manager at Microsoft, he has driven innovation, spearheaded large-scale digital transformations, and inspired teams to build impactful, user-centric solutions. His journey exemplifies a rare blend of technical expertise, strategic foresight, and empathetic leadership, making him a pivotal figure in the realm of enterprise technology.

Early Life and Academic Foundation

Siva’s academic roots lie in mechanical engineering, having earned his B.S. degree from SRMT University in India in 1999. Although his formal education was in a traditional engineering discipline, it laid the foundation for his methodical problem-solving abilities and technical curiosity. Over time, his interest gravitated toward business process automation and digital systems, sparking a lifelong passion for leveraging technology to solve real-world problems. His commitment to structured development is further underscored by his certification as an Agile Scrum Master, which has been instrumental in guiding agile project execution throughout his career.

Professional Journey

Siva’s professional journey began at MRF Limited as a Process Consultant, where he honed skills in optimizing industrial workflows and quality systems. He then became a Product Manager at B2B Software Technologies, where he led the design of an end-to-end ERP solution tailored for the pharmaceutical industry, addressing the full spectrum of pharmaceutical processes.

From 2007 to 2014, Siva advanced at Infosys as a Lead Consultant, delivering global ERP and CRM implementations. His projects spanned warehouse automation in the Middle East to interface development for Japanese electronics firms. His ability to align IT solutions with business goals stood out.

At Microsoft (2014–2017), he led initiatives transforming sales forecasting by consolidating data from 28 tools into a unified D365 CRM system. This boosted seller productivity and enabled co-selling via bi-directional CRM synchronization.

At HCL Tech, Siva managed healthcare and learning technology projects, including EMR data migration and mobile app development with microservices. During his time at TTEC Digital (2023–2024), he oversaw the healthcare and retail verticals, introducing smart links that reduced customer service session times by 30%.

In 2024, Siva returned to Microsoft, now leading products that automate internal communications for 60,000 employees and enhance learning experiences for over 100 million users.

Leadership and Innovation

Siva exemplifies a collaborative, strategic, and empathetic leadership style that unites cross-functional teams around a shared vision while cultivating a culture of continuous improvement. At Microsoft and TTEC Digital, he played a pivotal role in leading steering committees and mentoring program managers, driving excellence and embedding best practices across the entire product lifecycle.

Siva’s innovations are driven by real-world needs and deliver tangible business impact. From replacing costly third-party tools with proprietary systems to streamlining cloud-based data architectures, his solutions consistently yield significant efficiency gains and cost savings. He excels at simplifying complexity, transforming fragmented, siloed processes into cohesive, scalable, and future-ready architectures.

Notable Achievements

Siva’s portfolio boasts several standout achievements. At Microsoft, he architected a revenue forecasting platform that managed over multi billion in revenue and improved the win rate by 1%, equating to a multi million annual gain. His automated onboarding tool for D365 drastically cut down administrative overhead by eliminating manual processes.

At HCL, his Azure-based redesign of reporting infrastructures for healthcare partners brought notable reductions in data latency while enhancing accuracy. These results speak not only to his technical mastery but also to his ability to foresee and deliver high-impact results at scale.

Academic Contributions

While not a traditional academic, Siva has made considerable intellectual contributions through his applied work in cloud computing, Dynamics 365, and microservices architecture. His ability to translate theoretical concepts into deployable, real-world solutions bridges the often vast gap between research and application. His work in data platform architecture, especially leveraging Azure Data Lake, stands as a reference model for enterprise-wide digital transformation.

Future Vision and Impact

As the technology landscape evolves toward integrated, intelligent ecosystems, Siva’s initiatives at Microsoft exemplify his forward-looking vision: a future where automation and AI augment human capabilities, unlocking higher levels of productivity, creativity, and strategic insight. He remains at the forefront of advancing digital learning, process automation, and data-driven decision-making paving the way for enterprise frameworks that are not only scalable and intelligent but also human-centric.

Siva Prasad Sunkara’s journey is a testament to both his deep technical acumen and his unwavering commitment to harnessing technology as a force for meaningful, lasting impact. Through visionary leadership and transformative innovation, he is actively shaping the future of enterprise solutions one breakthrough at a time.